Disasters including fires and storms, cause millions of dollars in damage each year to residential, commercial, and industrial properties. These unexpected events can be devastating to property owners. Blaze Restoration, Inc. was founded in 1995 in response to the need for a full-service, restoration company specializing in disaster recovery and damage management for the western Illinois and eastern Iowa communities.

Blaze President, Michael Simons has been dedicated to the restoration of property loss in the community for over 25 years and his experience and commitment to the industry has prepared him for a leadership role. Because Mr. Simons has worked with the insurance industry for years, he has the unique ability to properly represent your needs to the claim adjuster, therefore protecting your best interests. He has established working relationships with state and local insurance companies, and strives to provide better service and higher quality than is expected. Mr. Simons takes pride in serving as a trusted resource for the community and values his preferred vendor relationships with the insurance companies. His reputation is based on his experience, commitment and his philosophy of good business practices.

Today, the company is noted throughout the entire region for first class restoration work. At Blaze, we handle every type of disaster, emergency, and damage imagined. Our response is immediate and professional, which is essential when it comes to controlling overall costs. Through our unique focus on restoration, we immediately take our place as a leader in our field. We believe that our experience and our comprehensive portfolio of services will provide lasting solutions for the challenges that lie ahead.

 

To create and maintain delighted customers through professional, quality services in the insurance restoration industry. Our suites of technical and personal services are in place to exceed the customer’s expectations and assist them through their loss.

 

Our employees are our company’s most valuable assets, actually we think of them as our “internal customers”. Because our employees are the heart of the company, we strive to take care of them and heed their input. Their role in our company is essential because they are our experts in the field and on the front line. Absolute honesty is a requirement of them.

Our restoration team consists of 35 dedicated employees, highly skilled and sensitive to our injured customer's needs. Their primary mission is to create and maintain loyal customers through professional quality services in the insurance restoration industry. Blaze makes sure customer satisfaction and incentives are provided to employees to ensure that commitment is met.

Continual education and training equips our staff with knowledge of the most advanced methods to salvage fire, smoke, and water damaged structures and contents. Each Blaze employee plays and important role - both as an individual contributor and as a member of our team. We are proud of our employees and value their contributions to the company and commitment to excellance!

If an unexpected fire or storm damages your property, the personnel at Blaze are the local professionals to contact. With your restoration project in our competent hands, you'll have one less thing to worry about.

(left to right) Blaze Project Manager Doug Peterson, ServiceMaster by Blaze Operations
Manager Mike Novak, ServiceMaster by Blaze Branch Manager Allen Nylin, Blaze~Galesburg Branch Manager Shawn Cathcart, and
Blaze Project Manager Rich Reger
(left to right) Pam Ludin, Blaze Administrative Manager Anita Senn, ServiceMaster by Blaze Administrative Manager Beth Daggett
and Buffy Case

 

After a loss our customer is suffering! Even though we try to treat every loss as if it had happened to us, we can’t truly understand the emotions that the customer goes through. Daily life as they know it has been suddenly and drastically changed. A feeling of helplessness and lack of control of their lives overwhelms them. This adds 10 fold to the daily stress in their lives.

Our company is assisting in the reconstruction of the lives of our customers. Because our customers “normal life” has been disrupted, we realize that we are the uninvited guests in their home or business. We must provide efficient and effective service to these customers and uphold their trust.

At Blaze, our skills, experience and sensitivity are reflected in the care we provide our customers. Our company goal is to provide this care in a professional and compassionate manner to ease the stress our customers are experiencing. We promote efforts to stay personally close to our customers by communicating with them on an ongoing basis and listening to what they have to say regarding the company, our services and their experiences, questions and concerns.

Our work is guaranteed and we look forward to helping you recover quickly should a disaster ever strike. You'll find working with Blaze a compassionate, professional, and friendly experience...

 

 

 

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